> ## Documentation Index
> Fetch the complete documentation index at: https://docs.loisforword.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Privacy

> How LOIS for Word protects, encrypts, and manages your contract data at rest and in transit, and how you can control retention and deletion across the platform.

We take data protection seriously. LOIS for Word was built from the ground up with legal teams in mind—privacy, confidentiality, and security are at the core of our infrastructure and product design.

We maintain strict controls around how your data is handled:

#### Service improvement

We use data in two limited ways:

* **Explicit Feedback Only**\
  Feedback you give (e.g. thumbs up/down) may be reviewed by our engineering team to improve accuracy or catch bugs.

* **Anonymized Analytics**\
  De-identified, aggregate usage data may be used to improve system performance and reliability. No clause content or user-submitted text is included.

No data is ever shared with external models or third-party systems beyond our core infrastructure.

### Data processing agreement (DPA)

We offer a detailed Data Processing Agreement that outlines:

* How your data is handled and stored
* Our confidentiality obligations
* Security safeguards and breach protocols
* Retention and deletion policies

To request a signed DPA, contact us at [legal@filevine.com](mailto:legal@filevine.com).

### Data residency

All data processed by LOIS for Word stays within the United States.

* No international data transfers
* US-based infrastructure and legal jurisdiction
* Simplifies compliance for domestic organizations

We’re committed to giving legal teams the clarity, control, and assurance they need when working with sensitive contracts and workflows.